R1Soft Releases Case Study on India-Based ESDS Achieving 100 Percent Customer Satisfaction for 35,000 Shared Hosting, Reseller, VPS and Cloud Hosting Providers
HOUSTON – Oct. 15, 2015 – R1Soft®, creator of the R1Soft Server Backup Manager (SBM) product line, announced that ESDS, a leading data center services and cloud solutions provider based in India, is executing backups with maximum efficiency with R1Soft’s SBM for two million websites and 35,000 customers, the majority of which are in the shared hosting, reseller, VPS and cloud hosting markets. Prior to using R1Soft, ESDS was struggling to find a high quality, cost effective backup solution that offered flexibility and robust data protection for large datasets.
“Maintaining incremental backups was a serious challenge for us,” said Piyush Somani, Founder and CEO at ESDS. “When trying other solutions, backups failed frequently and we had to deal with quite a few angry customers. Switching to R1Soft finally enabled us to achieve 100 percent customer satisfaction – which today is the cornerstone of our business.”
ESDS began using SBM seven years ago and has not experienced any loss of data. Before working with R1Soft, ESDS used a number of different backup solutions and even tried developing one in-house when nothing in the market seemed to be the right fit.
SBM leverages R1Soft’s Continuous Data Protection™ Technology, which identifies deltas at the block level and backs up only those files that have changed since the previous incremental backup. This greatly reduces disk I/O and minimizes the strain placed on protected machines – effectively reducing traditional backup windows from hours to minutes, even with large datasets. SBM also offers complete flexibility with regard to data retention policies and recovery points, allowing organizations to backup as frequently as every 15 minutes – an essential feature for many ESDS customers.
For more information on R1Soft’s SBM, visit: http://www.r1soft.com/server-backup-manager.
For the case study, “R1Soft Server Backup Manager Helps ESDS Back Up Two Million Websites with Confidence,” visit: www.r1soft.com/customer-success/esds.
R1Soft was purchased by Continuum®, the industry's only channel-exclusive provider of fully integrated managed IT services solutions, in August 2014.
ESDS is one of the world’s leading data center services and cloud solution providers. Founded in 2005 by first generation entrepreneur Piyush Somani, ESDS was initially conceived as a web hosting company. Since then, ESDS has moved from strength to strength, establishing a huge clientele worldwide and acquiring a number of smaller enterprises along the way. For more information, visit: http://esds.co.in/.
Based in Houston, Texas, R1Soft is recognized as the leading commercial backup software for Web hosting providers. Known as the fastest, most scalable, yet affordable Continuous Data Protection™ software for both Windows® and Linux® platforms in private and public clouds, R1Soft’s Server Backup Manager (SBM) is deployed by nearly 1,800 Web hosting providers and protects nearly 250,000 servers worldwide. For more information, visit: http://www.r1soft.com/ or follow us on LinkedIn and Twitter @R1Soft.