Ready to Take the Hosting Provider World Backup Day Pledge?

Posted by Mary McCoy on Mar 31, 2016 6:00:00 AM

A shocking 30 percent of people have never backed up their files. Alarming, right? Clearly, something must be done. And what better time to join together and eradicate this figure than World Backup Day? For those unfamiliar with this five-year-old holiday, the global initiative stresses the importance of regularly backing up data and spreads awareness for data preservation. As the cornerstone of its mission, the movement asks everyone to take the following pledge:

"I solemnly swear to backup my important documents and precious memories on March 31st."

This is a great start, but as hosting providers you know that a sound backup policy is more than just checking a box. Backing up clients' servers is not an errand to complete once a year. So how can you take this pledge and amplify it? What is the hosting provider World Backup Day pledge?

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Topics: Webhosting, hosting industry, server backup

How to Use the Server Backup Manager Add Server Wizard

Posted by Nathan McCoy on Feb 25, 2016 6:00:00 AM

To be a successful server backup adopter, you can't do it alone. You have to have a comprehensive, educational and robust onboarding process. In How to Get Started with Server Backup Manager, a blog series for new R1Soft partners, we're taking several key articles from our extensive documentation hub, highlighting the links and passages you need to get the most out of our product. We still highly recommend you browse the Server Backup Manager Documentation Center for specific use cases and any questions that may arise, but these blog posts should help guide you in the right direction! 

Next up in the series, we review how to add a server and begin backing up quickly with the Server Backup Manager Add Server Wizard!

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Topics: server backup, Server Backup Manager, Server Backup Manager Partner Onboarding

How To Get the Most Effective Technical Support from Your Vendor

Posted by Mary McCoy on Jan 28, 2016 9:33:22 AM

One of the key considerations in choosing any vendor for your web-hosting company is the quality and promptness of their technical support. After all, sometimes you need immediate assistance installing a new product or fixing something that has gone wrong. But truly effective “technical support” can go well beyond the simple availability of a call center.

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Topics: Webhosting, server backup, Server Backup Manager

Get Started with Server Backup Manager: Terms to Know Part 2

Posted by Mary McCoy on Jan 21, 2016 6:00:00 AM

To be a successful server backup adopter, you can't do it alone. You have to have a comprehensive, educational and robust onboarding process, in which you can learn how best to use backup software. Are you currently receiving this level of support from your vendor? 

If you're just getting started with R1Soft's Server Backup Manager (SBM), we want you to believe that we've got your back every step of the way. One of the ways we strive to convey this is through our extensive documentation on the company's public wiki. Did you know you have all of these resources available to you for FREE? To make it even easier for you, in this new partner success blog series, we're highlighting the links and passages hosting providers need to know to effectively implement our tool.

In this second post, we continue the first round with Part 2 of SBM key terms and definitions.

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Topics: server backup, Server Backup Manager, Server Backup Manager Partner Onboarding

Get Started with Server Backup Manager: Terms to Know Part 1

Posted by Mary McCoy on Jan 14, 2016 6:00:00 AM

To be a successful server backup adopter, you can't do it alone. You have to have a comprehensive, educational and robust onboarding process, in which you can learn how best to use backup software. Are you currently receiving this level of support from your vendor? 

If you're just getting started with R1Soft's Server Backup Manager (SBM), we want you to believe that we've got your back every step of the way. One of the ways we strive to convey this is through our extensive documentation on the company's public wiki. Did you know you have all of these resources available to you for FREE? To make it even easier for you, in this new partner success blog series, we're highlighting the links and passages hosting providers need to know to effectively implement our tool. In this first post, we identify key product terms you may hear from an account representative so that communication continues to flow, and nothing gets lost in translation. 

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Topics: server backup, Server Backup Manager, Server Backup Manager Partner Onboarding

How Offsite Data Replication Saved Toy Story 2

Posted by Mary McCoy on Dec 16, 2015 9:39:24 AM

image source: http://highdefnews.blogspot.com/2010/03/toy-story-2-blu-ray-review.html

This year marks the 20th anniversary of the release of Pixar's computer-animated, Academy-Award winning film, Toy Story. Originally released in 1995, Toy Story was succeeded by two additional films that continued to follow the adventures of Andy's toys as the little boy matured into a young man. What you may not know, however, is that Andy's journey to adulthood was almost cut short, with little hope of Woody, Buzz or a slice of Pizza Planet's finest saving the day.

Have you ever seen data vanish into thin air? For the creators of Toy Story 2, panic struck the Pixar offices when the movie was almost permanently deleted due to a rogue command and improper backup and disaster recovery (BDR) practices. 

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Topics: Backups, data recovery, server backup, site-to-site

Brian Winebarger: The Man for All Demos

Posted by Mary McCoy on Nov 24, 2015 6:00:00 AM


No one buys software without giving it a test drive first. As RISoft’s Sales Engineer, Brian Winebarger serves as a sort of driving instructor. He knows our Server Backup Manager (SBM) in every detail, and he understands the backup needs and challenges different users face, so he can effectively demonstrate how the software addresses each company’s unique technical needs.

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Topics: R1Soft, server backup, Server Backup Manager, Customer Success

Why We've Chosen to Specialize in Linux

Posted by Mary McCoy on Nov 17, 2015 6:00:00 AM


This just in...from now on, all new features we release for the Backup Manager component of our R1Soft Server Backup Manager product will be designed strictly for Linux environments. We’re very excited about this future direction, for several reasons:

  • Technical assessment is better.
  • It’s less expensive -- there are more built-in functions because it’s open source.
  • There are lots of tech forums you can reach out to if you need assistance resolving problems or you want to chat with peers about using Linux.
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Topics: Backups, Webhosting, linux, server backup

Server Backup Advisory: Are You about to Get Sacked with Data?

Posted by Mary Anne Halligan on Nov 10, 2015 6:00:00 AM

One of the perpetual challenges web hosting companies face is estimating backup needs. It’s a conundrum we understand well here at R1Soft, because it’s our job to help you better serve your customers. 

Recently, I went out to buy a new snow blower. I live in the Boston area, so my new machine needed to be able to keep up with last year’s record snow in our area (110 inches!) as well as the Old Farmer’s Almanac prediction for 2016.

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Topics: Backups, Webhosting, hosting industry, server backup

The Definitive Backup Quiz for Hosting Providers

Posted by Mary McCoy on Sep 8, 2015 6:00:00 AM

With yesterday being Labor Day, it truly feels like the lazy, crazy, hazy days of summer are coming to an end. Today, many little ones will stock their backpacks with brand new folders of homework assignments, pen "what I did last summer" essays, and line up at the bus stop to regale their parents with colorful tales of their first day back at school. 

Why should kids be the only ones who get schooled today? Kick off the work week with this short, twelve-question backup quiz! Just as the latest crop of pupils wouldn't be caught dead without a new set of #2 pencils, hosting providers must equip themselves with the latest in efficient backup technology innovation to scale their services and reduce data loss. Are you on the path to data retention or data detention? Play along now!

No cheating.

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Topics: Backups, server backup, block-level backup

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