Spring Cleaning Tips: Returning an Unused License

Posted by Ben Austin on Apr 23, 2015 11:37:00 AM


It's that time of the year again - time to get out the old rake, paintbrush and mop to clean up all the clutter that has accumulated around you over the last few months. For most people this process typically involves the rehabilitation of your house and lawn, but for technical folks it should also include an audit and clean up of the data and infastructure that your company relies on to do business.

In order to help you in your organization's cleaning efforts, we decided to do a short series of blog posts that will provide tips for managing and maintaining an orderly R1Soft environment. While many of these tips may be simple and straight forward, it's important to remember to build them into your schedule on a monthly or quarterly basis, just to alleviate some of the labor when it comes time for next year's spring cleaning.

For our first post in the series, we wanted to cover an important topic that has been brought up by a handful of our partners over the last few months:

Returning an Unused License

This is a crucial operational tip to remember. As your environment grows and changes, it is important to fully utilize the investment that you've made in Server Backup Manager. By building this into your regular business process each month or quarter you'll be able to ensure that you're taking advantage of every agent that is free for provisioning

Additionally, for our SPLA partners that are billed based on the number of agents assigned to the Backup Manager, it is important to perform this process to clean up after any changes or churn in your environment. This will help you avoid unnecessary usage-based billing increases that would come from assigning additional agents when you might actually be able to free up agents that are no longer in use. Paying for more agents than you're actually using is not good for your margins, and that's not good for any of us.

Check out the step-by-step directions below, and don't hesitate to comment below if you have any questions about this process. Also, make sure to check back next week for our next spring cleaning tip.


1. In the Main menu, click Configuration. Server Backup Manager displays the Configuration window.

2. In the Configuration menu, click License Information. SBM displays the License Information dialog box, as shown in the following image.


3. Click Return Licenses.

4. In the opened window you can select to return all licenses that are unused at the moment, or you can choose the licenses to return.


5. Click Next.

6. Review the list of licenses you are about to return, and then click OK.


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Topics: SPLA, How-To, Server Backup Manager, Spring Cleaning

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