Get Started with Server Backup Manager: Terms to Know Part 1

Posted by Mary McCoy on Jan 14, 2016 6:00:00 AM


To be a successful server backup adopter, you can't do it alone. You have to have a comprehensive, educational and robust onboarding process, in which you can learn how best to use backup software. Are you currently receiving this level of support from your vendor? 

If you're just getting started with R1Soft's Server Backup Manager (SBM), we want you to believe that we've got your back every step of the way. One of the ways we strive to convey this is through our extensive documentation on the company's public wiki. Did you know you have all of these resources available to you? To make it even easier for you, in this new partner success blog series, we're highlighting the links and passages hosting providers need to know to effectively implement our tool. In this first post, we identify key product terms you may hear from an account representative so that communication continues to flow, and nothing gets lost in translation. 


SBM generates warning alerts to inform users that the current course of action could be dangerous or detrimental in some way.


An application programming interface (API) is an interface implemented by a software program that enables the program to interact with other software. For more information about the Server Backup Manager API, see Use the Server Backup Manager API. 

Archive Point

An archive point is a copy of the most recent recovery point, which is used for long-term data storage to provide further integrity and safe keeping of data. Archive points support all functionality of the recovery point. You can browse and restore your files as well as perform a bare-metal restore. For more information about archive points, see Manage archiving.


SBM includes advanced recovery point archiving rules. This process involves archiving the most recently available recovery point as configured on an hourly/daily/weekly/monthly/yearly basis for long-term storage. For more information about archiving, see Manage archiving.

Backup Agent 

The small application that runs on protected servers and communicates with Server Backup Manager. The Backup agent is often referred to as the "cdp-agent" or "CDP Agent," which is the name of the startup script on Linux.

Backup Server

The Backup server is the system where backups are stored and processed for restorations. 

Bare Metal

A bare-metal system is a new computer system that does not contain an operating system or any software.

Bare-Metal Restore

The SBM bare-metal restore is the process of instantly rebuilding a computer or server from scratch after a catastrophic failure. Server Backup Manager application allows to restore servers directly from disk-based backup. There is no need to first partition your drive and install the operating system. For more information about bare-metal restores, see Perform a bare-metal restore.


The file system of every operating system divides the hard disk into groups of bytes called blocks. A block-based backup application reads the data from these blocks. Block-based backups are more efficient than backup applications that read every file using file system, which is a slow and time consuming process.


Compression is the reduction in size of data in order to save disk space or transmission time. Server Backup Manager uses two types of compression: Zlib or QuickLZ.

Control Panel Instance 

A control panel instance is an occurrence of a hosting control panel or certain installation on the server where the Backup Agent resides. When working with policies, you must add the instance to the policy. For each instance, specify the control panel type, name, description, and Virtuozzo Container ID if it exists. For more information about control panels instances and hosting control panels, see Hosting control panels.

Data Protection Policy

A data protection policy - often simply known as a policy - is a schedule of Disk Safe replication and is assigned to a Disk Safe. You can create one-time policies or schedule recurring policies. Policy properties allow you to start the policy at a set time and include the number of recovery points you want to keep in the Disk Safe. For more information about using policies, see Manage policies.


A delta is the data that changed since the last backup run. Various types of data are considered deltas depending on how the backup application computes deltas. You may consider a delta as a raw disk block, a variables-length portion of a file, or even a complete file depending on the method of calculation.

Disk Safe

Server Backup Manager uses the block deltas database to map the block deltas versions and recovery points. This database is a Disk Safe. Disk Safes contain the data needed to restore the devices on a server. Note that you can also create encrypted Disk Safes. For more information about Disk Safes, see Manage Disk Safes.


An export occurs when you move files from a recovery point in the Disk Safe to an off-site server or local hard disk. For more information about exporting a Disk Safe, see Copy or move Disk Safes.

File Excludes

File excludes are files and folders that a user wants to excluded from replications. The system allows you to define various exclude rules while customizing the settings of a replication. For more information about file excludes, see Exclude files and folders.

Full Block Scan

A full block scan is a particular type of SBM replication of a device. This scan occurs under certain conditions and is required to get the asynchronous replication back in sync. Note that this is a time and resource consuming process that may reduce network throughput.


The system generates a globally unique identifier (GUID) as a unique reference number in computer software. The value of a GUID is represented as a 32-character string, such as 0f6b6a6e-d444-4c77-a026-f76be7723e16.

Hyper-V VHD Explorer

R1Soft offers Hyper-V VHD Explorer for you to mount and dismount your Hyper-V virtual hard disk (VHD) files. Explorer shell integration adds right-click attach and detach actions to .vhdfiles in Microsoft Windows Explorer. Use the Hyper-V VHD Explorer as a graphical user interface to manage all your mounted VHD files. For more information about Hyper-V VHD Explorer, see the product page on the R1Soft Website at

Initial Replica

The first recovery point that contains all used parts of the hard disk except for excludes. Subsequent synchronizations contain only deltas.


You now understand more of R1Soft's terminology.
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Meet Mary! Mary McCoy is Continuum’s resident Inbound Marketing Specialist and social media enthusiast. She recently graduated from the University of Virginia (Wahoowa!) with a BA in Economics and served as digital marketing intern for Citi Performing Arts Center (Citi Center), spearheading the nonprofit’s #GivingTuesday social media campaign. Like her school’s founder, Thomas Jefferson, Mary believes learning never ends. She considers herself a passionate, lifelong student of content creation and inbound marketing.

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Topics: server backup, Server Backup Manager, Server Backup Manager Partner Onboarding

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