How Hosting Providers Can Add Value to Small Businesses

Posted by Ben Austin on Oct 23, 2014 6:14:00 AM

Last week at HostingCon Europe, Robert Hoffmann, CEO of 1&1 Internet, gave an interesting keynote covering the basic expectations of small business owners as they build out their online presence. The theme of the keynote was essentially that it is up to hosting providers to go that extra distance to empower the less tech-savvy business owners to be successful as they venture online.

As Hoffmann put it, "As an industry, we must show the value of being online."

According to Hoffmann, the best way for hosting providers to show that value is to focus on the four core needs of small business owners who are trying to build an online presenceBe present, Get found, Interact, and Transact.

Because it was well-received and extremely practical presentation, I wanted to re-iterate a few of the main points that Hoffmann covered, while taking a slightly different look at a few of the suggestions for our own readers. Here are a handful of ways that Web hosting providers can use their domain expertise to improve the lives of their most valued customers: small business owners. 

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Topics: Backups, Webhosting, hosting industry, How-To

This Week in Data (October 18, 2014)

Posted by Ben Austin on Oct 18, 2014 7:45:00 AM

Data runs our world. Whether it's the medical advancements expected to be made by IBM's Watson supercomputer or the mass release of classified information collected by the NSA, it's hard to overstate the importance of storing, securing, and making sense of the ever-increasing amounts of data being collected across the globe every second of the day. But in a field that is constantly evolving, it can be tough to find the time to stay up-to-date on everything happening in the world of data.

"This Week in Data" is a weekly infographic that aims to serve as a quick and easy way for our readers to catch up on the latest news about the people and organizations that are shaking up the world of big data, cloud computing, and all thing data storage.

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5 Must-Ask Questions when Choosing a Backup Provider

Posted by Ben Austin on Oct 15, 2014 6:17:46 AM

Too often in this industry people jump the gun and make major decisions based on limited information or short-sighted business needs. To be honest, I understand that it's easy to skip over some of the fundemendal steps of this decision when you have dozens of end-users breathing down your neck to provide them with a backup solution -- aka, a Web hosting insurance policy.

Still, it's important for your business that you recognize the long-term impact that this choice will have on you and your customers before you rush into a years-long agreement. It may seem tedious, but here's a list of the handful of questions that you must ask and thoroughly consider before choosing to purchase a new server backup solution. 

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Our Takeaways from cPanel’s 'Hands on Houston'

Posted by Ben Austin on Oct 8, 2014 7:51:00 AM

As a newbie to the Web hosting space, I wasn’t sure what to expect from my first (of what I hope will be many) industry event this week: cPanel’s Hands on Houston conference. And while it was a relatively smaller show in the hometown of both cPanel and R1Soft, it was definitely a valuable learning experience for me.

From the insightful keynotes to the raucous Beastie Boys cover band to the fantastic conversations our team had during the show, here are the top themes and tips that I took away from the two-day conference.

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Topics: Webhosting, Events, server backup, cPanel

Bigger, Better, Bolder... Server Backup Manager 5.8

Posted by Ben Barker on Aug 27, 2014 12:35:36 PM

The day that you’ve been anxiously awaiting has finally arrived. R1Soft has released Server Backup Manager 5.8! I know what you’re thinking, “how could I possibly contain my excitement long enough to read the rest of this blog?” It’s understandable, but please, do your best.

The new product release comes with some amazing new enhancements. Basically, its the same amazing product, just better. Some of our new features are listed below…

Added Support

Maintained backup of configuration database

More logging information

Enhanced API offerings

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R1Soft + Continuum = Awesome!

Posted by R1Soft on Aug 25, 2014 9:34:00 PM

When Continuum®, the industry's only channel-exclusive provider of fully integrated managed IT services solutions, acquired R1Soft Server Backup Manager (SBM) from Idera earlier this month, some current customers took a wait and see view of the new owners.  Now, with a quarterly release on track, two customers specifically pointed out the value.  More than 2,500 cloud infrastructure providers currently use R1Soft SBM to protect more than 300,000 servers worldwide, making it one of the leading commercial backup software for web hosting providers.

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Topics: Backups, R1Soft, server backup

Backup Without Borders

Posted by R1Soft on May 31, 2013 9:00:00 AM

Much like the world in the novel and film 1984, there was a time when computing was neatly broken into three distinct monolithic empires— Microsoft, Apple and Linux. Yes, there were distinctions among different flavors of Linux, and even some old Unix variants. There were different versions of Windows to contend with. But between the three there was not much interaction. What worked in one empire, usually did not work in the others. Backup solutions reflected this reality.

Beyond breaking into distinct OS camps, the backup market was even more fragmented. There were backup solutions for databases, backup solutions for applications, backup for just data, configuration backup and on and on. How many different backup solutions could you manage? How many did you want to manage? Let’s not, for now, even discuss the cost of all of these backup solutions.

The good news is that much like that iconic hammer in Apple’s 1984 commercial, Idera’s server backup solutions have smashed through these monoliths, breaking down the borders and bringing freedom to backup solutions.

Today we live in a cross-platform world, where Windows can run on a Mac, where Microsoft’s Azure cloud runs Linux. It is not unusual to use open source databases that are owned by Oracle or so called “NoSQL” databases that run across 10’s of nodes. There is an app for everything and everything has an app. With all of this it is only logical that you should want to use just one backup solution to backup all of these.

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Topics: Continuous Data Protection, windows, Backups, data protection, virtual backup, linux, disaster recovery, virtualization, recovery point, Disk Safe, server backup, restore, recovery

Server Backup - If It Ain't Easy, It's Too Hard

Posted by R1Soft on May 21, 2013 12:00:00 PM

Recently we released version 5.2 of our Server Backup product. For a point release, it’s chocked full of new features and improvements. There was one overriding theme for this release, however, that inspired us in just about everything we added: Ease of use for the customer.

In speaking with literally hundreds of our customers we came to recognize that whether they are backing up to their own servers, to off-premises backup, or using one of our partners for backup-as-a-service, they take for

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Topics: Continuous Data Protection, windows, Backups, Idera, data protection, Bare-Metal Restore, disaster recovery, R1Soft, Disk Safe, server backup

Backup in a Mixed Bag World

Posted by R1Soft on Mar 8, 2013 9:30:00 AM

There has been quite a bit written recently about the usually static world of backup undergoing sweeping changes. The post-PC era—with the cloud, app-centric strategies, virtualization and diverse operating systems—has put more pressure and higher performance demands on backup solutions than ever before.In a recent article in Channelnomics, Rethinking Data in a Multifaceted World, the author makes the case that the old one-to-one paradigm of backup to server is gone. Virtualization imposes not only new opportunities for backing up physical servers, but also new responsibilities for backing up virtual servers. In another article on Channelnomics, author Stefanie Hoffman makes the case for the new priorities in backup. According to Hoffman some of these are:

  • Back Up to Disk
  • Back Up During Down Time
  • Leverage Compression
  • Write to Multiple Files
  • Write to Multiple Physical Disk Drives
  • Use Continuous Data Protection

All are indeed required for a successful backup strategy, but there is yet another factor to consider when looking at implementing a modern, successful backup plan. Over on the MSP Alliance blog, Celia Weaver talks about the need to consolidate your backup solutions in the face of diverse sources that need backing up. Celia writes:

“With data being stored on more devices, applications and operating environments than ever before, organizations tasked with protecting this data have relied on a cocktail of backup applications for data recovery. To alleviate the problems of managing multiple backup solutions IT professionals increasingly seek methods to consolidate and optimize these operations.”

That is a key. As Celia says, do you want to rely on a “cocktail” of backup applications? At Idera, virtually (no pun intended) all of these considerations have been heavy on their minds for a long time. They saw this coming—a new mixed bag of requirements that would tax the present backup market, even though at the time they didn’t think people would want a cocktail of backup applications. The challenge was how to bring one product/service to market that would cover the widest range of solutions at an affordable price.

The result? Idera Server Backup. For the first time one solution covers just about all of your needs. Analysts and the press seem to agree that everything the new age of backup needs is built into Idera Server Backup.

Is it perfect? No. But we are working on some new features for future releases, moving closer to perfection with every release. So stay tuned.

Your backup needs have probably changed from two to three years ago. If your backup solution hasn’t changed to keep pace, it is probably inadequate at this point. It’s time you rethink your backup and DR plans given these new realities. Take a fresh look at what you are backing up, what you should be backing up, and where the data resides now. Do you want a hybrid approach of on-premises and in-the-cloud? Do you want to use a backup-as-a-service solution (check out some of the Idera partners who offer this service), or do you want to do it yourself and maintain total control?

As the song goes, “The times they are a changing.” Your backup solution needs to keep pace.

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Topics: Continuous Data Protection, windows, mysql, Backups, MS SQL Server, Idera, data protection, virtual backup, linux, disaster recovery, virtualization, recovery point, xen, Disk Safe, Hyper-V, server backup, restore

Free Backup Doesn’t Have to Be a Gamble

Posted by R1Soft on Feb 20, 2013 2:00:00 PM

Parlay your bet with Idera Server Backup.

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Topics: CDP, windows, Backups, data protection, linux, recovery point, server backup, restore, free backup